Terms of service

Welcome to MysticScale. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to these Terms.

1. General Conditions

You agree to use this website only for lawful purposes.

We reserve the right to refuse service to anyone at any time for any lawful reason.

2. Products

We strive to display our products as accurately as possible.

Due to screen settings and manufacturing processes, slight differences in color, texture, or appearance may occur.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing

All prices are listed in the currency displayed at checkout.

Prices may change without notice.

Taxes and import duties may apply depending on your local regulations.

4. Orders

We reserve the right to refuse or cancel any order due to:

  • Pricing errors
  • Product availability
  • Suspected fraud
  • Payment authorization issues

If payment has already been processed, any canceled order will receive a full refund.

5. Payments

We accept secure payment methods offered through our checkout system.

All payment information is processed securely through trusted third-party payment providers.

MysticScale does not store your payment details.

6. Shipping

We provide free worldwide shipping.

Estimated delivery time is 7–10 business days, although delays may occur due to customs, weather conditions, holidays, or carrier issues.

7. Returns

Customers may return eligible products within 30 days after delivery.

Please review our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website—including logos, text, graphics, images, product descriptions, and design—is the property of MysticScale unless otherwise stated.

Unauthorized use is prohibited.

9. Limitation of Liability

MysticScale shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled according to our Privacy Policy.

We take reasonable measures to protect customer information.

11. Governing Law

These Terms shall be governed by the applicable laws of Canada without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website.

13. Contact Information

MysticScale

Website: https://mysticscale.online

Email: support@mysticscale.online

Phone: +1 604 767-6525

Address:

19-9533 Granville Ave

Richmond, BC, V6Y 1P9

Canada